Extensive Training
Our Healthcare Virtual Assistants are extensively trained in medical terminology, phone communication, and medical scribing. With a primarily registered nurse background, they are well-equipped to handle any medical administrative task with expertise.
Work with the Same Person
Our clients have the flexibility to choose their preferred Healthcare Virtual Assistant from our online profiles. They will work with the same assistant daily, just like an in-office worker. This consistency and streamlined workflow builds a strong long-term working relationship with our clients.
HIPAA Training and Compliance
Our Healthcare Virtual Assistants undergo thorough HIPAA training certification and NBI background checks to ensure a clean record. We provide our clients with easy access to these essential documents, including certificates, IDs, diplomas, and background checks.
Security & Time Tracking
As part of our vetting process, our Healthcare Virtual Assistants undergo computer security and technical audits to ensure proficiency. We track and monitor their time using an online software that records keyboard and mouse activity. Clients can also access this software with their own login.
Medical Virtual Staff offers the following services
Medical Office Staff
Medical Virtual Assistants
BENEFITS OFFERED
-
Travel planning
-
Email management
-
CRM management
-
Answering calls
-
Live scribing
-
Insurance verification
-
Planning referrals
-
Handling prescription refills​
-
Delegate Routine Tasks
-
Reduce Labor Expenses
-
Improve Patient Relations
-
Better Patient Satisfaction with Improved Communication