"By Doctors, For Doctors: Revolutionizing Healthcare from Within"
Founded by a group of physicians in 2020, who piloted this program for the past 2 years, we offer a comprehensive healthcare virtual assistant service that can help streamline your practice and save you time and money.
Our founders created Support Office Staff after years of struggling with their EMR and working after hours. They know first-hand the stress and overhead costs associated with managing administrative tasks in healthcare practice. That's why they developed this service, and after implementing it in their own practice, they saw significant improvements in efficiency, stress reduction, and cost savings.
Our virtual assistants can handle a variety of tasks, including answering phones, prior authorizations, medical records management, scribing, and even billing. We offer customized solutions to meet your specific needs, so you can focus on your patients and grow your business.
Don't just take our word for it - hear from our satisfied clients. Our founders want to share their positive experience with others, so you can see the benefits of working with Support Office Staff for yourself. Contact us today to learn more.
CORE VALUES
Patient Centered Care
We prioritize the well-being and satisfaction of every individual we assist, tailoring our virtual healthcare support to meet their specific needs and preferences.
Personalized Support
We understand that every person's healthcare journey is unique, and we aim to provide personalized support that addresses individual needs, preferences, and goals.
Deliver Value
We go beyond tasks, focusing on results that make a meaningful impact. We ensure that every service we provide contributes to your success, empowering you to achieve your goals efficiently and effectively.
Accountability
​Accountability is the cornerstone of our approach. We assume responsibility for our actions, decisions, and outcomes. You can trust us to uphold the highest standards of responsibility in everything we do.
Empathy and Compassion
We approach every interaction with understanding and kindness, providing a compassionate virtual presence that promotes emotional support and comfort.
Culture
Create a place where patients can share their health journeys with our HVA
Transparency
We believe in open and honest communication, ensuring that you have a clear view of our processes, practices, and the value we bring to your healthcare operations. Our commitment to transparency is a reflection of our dedication to your success.
Service
We are dedicated to delivering exceptional service that goes above and beyond expectations. We are here to serve you with excellence, delivering healthcare support that truly makes a difference. Your success is our ultimate service goal.